
Thomas Gillieaux
Articles
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How many meal vouchers can I use per day?
How many meal vouchers can I use per day? Since January 1st, 2024, Luxembourg legislation limits the use of meal vouchers to five vouchers per day. The maximum amount depends on the value of your ...
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I have not yet received my Edenred Meal?
The top-up date of your Edenred card depends on the date on which and the manner in which your employer paid. If your employer notices a problem, he should not hesitate to contact us through our He...
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The number of Edenred Meal don't match with the number of days I worked?
For this question please do contact your employer straight away. The number of Edenred Meal charged corresponds with the number of Edenred Meal your employer has ordered.
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How do I check my balance?
You can check your balance on: your personal web space MyEdenred.lu ; on most of the receipts ; on the payment terminal if your balance is insufficiant. Check your balance on your personal web s...
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Where can I check my expenses?
On the homepage of your personal web space www.MyEdenred.lu you can find your Edenred Meal® balance and your Edenred Gift® balance in the top left corner. To check your transactions, you have to cl...
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Can I use my Edenred card everywhere I see the Mastercard logo?
If you see the Mastercard at an eligible store for acceptance of a specific Edenred product (e.g. restaurants for Edenred Meal) the merchant is more likely to accept your card than not and we recom...
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What is the maximum amount of Edenred Meal that can be used per day?
Since the entry into force on January 1, 2024 of the government reform linked to the modernization of the Luxembourg legal framework for meal vouchers, the daily use of meal vouchers is limited to ...
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How to add the new Edenred card in Apple Wallet?
It is now possible to add the new red Edenred card to all your Apple devices. To do so, please follow these steps: Attention It is only possible to make mobile payments with the new red Ede...
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Why can't I choose the Edenred solution I want to use in some merchants?
As our new hybrid multi-wallet card is a completely new innovation on the payments market most terminal providers have not yet adapted their systems to allow for wallet selection on the Mastercard ...
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Why won't the merchant accept my Edenred card when I want to make a mobile payment?
In order for Edenred mobile payments to be accepted at a store, a number of conditions need to be met: the merchant needs to accept Mastercard, accept mobile payments and his configuration might ne...